About Scott
Scott Cone is the founder of Hito Works, where he helps small and mid-sized businesses bring order to chaos by strengthening both their operations and their teams. With more than 20 years of experience working in and around small businesses, along with over 15 years in operations and general management leadership, Scott brings a practical, results-driven approach to helping organizations grow sustainably.
Scott works primarily with business owners and leaders who feel stuck, whether due to tight margins, inconsistent processes, communication challenges, or an overreliance on a few key people. He helps businesses create clarity, accountability, and streamlined systems that support long-term growth without overwhelming their teams.
He is especially passionate about helping companies build cultures where continuous improvement becomes part of everyday operations and where the business ultimately supports a better quality of life for the people behind it.
A strong referral for Scott is a business owner who says things like, “We’re busy but not profitable,” “Everything depends on me,” or “We need better systems and leadership, not just more sales.” Through Hito Works, Scott helps leaders move from frustration and burnout to stability, efficiency, and sustainable success.
About Hito Works
Hito Works was founded on Scott Cone’s belief that strong businesses are built through clarity, intentional leadership, and continuous improvement. With more than 20 years of experience working in and around small businesses, along with over 15 years in operations and people development leadership, Scott helps business owners strengthen their operations, teams, and overall performance.
The name Hito Works comes from the Japanese word “Hito,” meaning “people,” reflecting the company’s core belief that people are the most valuable part of any business. Combined with the philosophy of Kaizen, or continuous improvement, Hito Works focuses on helping organizations create smoother operations, stronger communication, and healthier workplace cultures that support long-term success.
Scott works with businesses ranging from startups to established companies, helping owners who feel overwhelmed by inconsistent processes, communication breakdowns, or operations that rely too heavily on a few key individuals. By improving people, processes, systems, and data-driven decision-making, Hito Works helps businesses create accountability, increase efficiency, and improve profitability without burning out their teams.
Drawing on years of leadership experience and extensive study in psychology, sociology, and organizational behavior, Scott takes a practical and personalized approach to problem-solving. He listens carefully, asks thoughtful questions, and develops strategies tailored to each client’s unique goals and challenges.
Based in Portland, Oregon, Scott works with clients locally and across the country, helping business owners reduce stress, strengthen operations, and build companies that support better lives for the people behind them.
